Answers telephones, relays messages via radio, monitors and maintains lift information log books and communication forms.
Assists in coordination of communication (dispatching) during emergencies. Provides clerical assistance to the Mountain Operations management staff as requested.
Maintains employee records, edits performance information, audits Kronos time keeping reports, and documents equipment maintenance. Assists in distribution of operational information, data entry, equipment inventory, and maintenance documentation. Provides assistance for ticketing issues to Lift Operations staff.
Monitors all radio channels and handles all operations communications for ski patrol, lift operations and lift maintenance personnel; communicates with Mountain Manager about daily conditions and changes; disseminates information to other departments via email, radio and phone
Answers all telephone and radio calls in Dispatch; determines nature of calls, gains a firm grasp of Mammoth’s operating procedures and the ability to prioritize on a daily and emergency basis
Clearly relays valuable information via radio and telephone to all appropriate and necessary staff members.
Keeps accurate and up to date daily, weekly and seasonal Dispatch logs and other records related to assigned duties.
Listens carefully to all radio transmissions to stay informed of all activities on the mountain.
Closely works with the Lift Operations Managers, Supervisors and Operators on a daily basis.
Closely works with the Lift Maintenance Department to track lift failures, lift downtime and coordinate the evacuation of guests and lift repair when lift stoppage occurs.
Closely works with the Mountain Operations Management team.
NOTE: This is a high-intensity job involving simultaneous management of multiple radio channels, telephone lines, and face-to-face interaction in a safety-sensitive department. The ability to make logical decisions based upon strict protocol and standard procedures is paramount. The anticipated start date is November 13, 2017, and anticipated end date is mid-April.
Please tell us about your specific administrative experiences in your Cover Letter and attached Resume.