Mammoth Resorts

Bear Mountain and Snow Summit Jobs

Career

Vehicle Maintenance

A Master Mechanic responsible for all aspects of the Vehicle Maintance Department. More

Primary responsibilities are for regulatory compliance, budgets, training, coordinating and supervising the activities of mechanics, at both Snow Summit and Bear Mountain, who are engaged in setting up, repairing, and maintaining vehicles, equipment (i.e. snowmobiles, rolling and heavy equipment, and snow cats), and other special projects.

 

 

Requirements

The successful candidate will possess the following traits and abilities:

  • At least twenty-one (21) years old
  • High school diploma or general education degree (GED), with Vocational Diesel School plus Electrical Training
  • At least (2) years of verifiable management experience
  • At least (6) years of experience in engine repair, hydraulic systems, and electrical systems with a complete understanding of the interrelationship of all mechanical systems
  • At least (2) years of verifiable management experience
  • Strong familiarity and working knowledge of OSHA and safety practices
  • Must be able to pass Company designation as a Snowmobile Operator and Heavy Equipment Operator
  • Ability to operate equipment as needed
  • Able to read and interpret documents such as safety rules, operating instructions, maintenance instructions, and procedure manuals; and accurately record data in a timely fashion

 

NOTE: this position is located at Big Bear Lake. 

Offers of employment may be contingent upon successful completion of a background investigation and a pre-employment physical screening.

 

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Summer Seasonal

Golf Course

Repairs and maintains equipment powered by internal combustion or electric engines.  More

Primary responsibility is the safe and efficient operation of the mowers and golf carts, along with the preventive maintanance of other equipment as assigned.

Requirements

The successful candidate will possess the following traits and abilities:

  • Must be at least 18 years of age and have a high school diploma or GED
  • At least one year of related experience and/or training working with two and four stroke engines, as well as electric golf carts
  • Strong working knowledge of OSHA and safety practices
  • Ability to operate equipment as needed
  • Ability to read and comprehend documents such as safety rules, operating instructions, maintenance instructions, and procedure manuals
  • Accurately record data in a timely fashion

Offers of employment may be contingent upon successful completion of a background investigation and a pre-employment physical screening.

 

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Winter Seasonal

Call Center

A Reservation Specialist excites and informs our guests about our resorts, and helps to plan and book all their vacation needs. More

Specialists answer all inquiries regarding winter products and services, and provide one-stop shopping for all on-mountain needs including lift access, rentals, lessons and more.

This entry level job will provide sales and customer service experience, in a fast-paced environment with enhanced pay and opportunities for possible advancement.

There are several hiring and training sessions set for October 8 and October 22, so apply now to secure your preferred start date.

Bilingual applicants will be eligible for additional compensation.

 

 

Requirements

The successful candidate will possess the following traits and abilities:

  • High school diploma or general education degree (GED)
  • Previous sales and/or reservation experience with knowledge of the resorts is preferred
  • Experience with Microsoft Word and other Windows-based programs
  • Familiarity with web-browsing software
  • Candidates must have a strong command of the English language with emphasis on proper grammar, pronunciation and understandability, specifically while using the telephone
  • An outgoing personality, which is animated and energetic along with a proven track record of making logical decisions with an emphasis on problem solving, resourcefulness, and expediency
  • Dependability and responsible behavior in previous employment

Offers of employment may be contingent upon successful completion of a background investigation. Less

The Big Bear Reservations Supervisor constantly improves the quality of the reservation experience.  More

Conducts observations on all communication to ensure that Reservation Specialists are meeting all service standards set by the department.  Provides one-on-one feedback and coaching. 

Performs daily audit of all activity reservations made through the call center. Responsible for quality assurance standards in reservations to ensure guests are receiving accurate representation of products and that the company is receiving accurate information from the guest.

Responsible for analysis of agent observations via monthly reporting. Maintains agent records and training materials. Also performs the duties of a Reservation Specialist including booking activity reservations for guests

Additional responsibilities include but are not limited to assisting with training and communicating any issues to the trainer and managers to improve the overall training process. The Coach/Auditor may conduct classroom training of new agents.

Understands the sales programs and sales process and provides feedback to management to enhance service and accuracy, as well as, to make improvements to our training program. Tests and ensures web functionality by monitoring web performance and provides feedback on how to correct and improve booking issues, which arise via all booking channels.

 

 

 

Requirements

The successful candidate will possess the following traits and abilities:

  • High school diploma or general education degree (GED), with additional college level courses in Business Administration or equivalent experience
  • Ability to effectively communicate with the staff in one-on-one sessions and in small groups
  • Must be able to effectively work with and motivate a diverse staff and be compatible with a large and ever evolving group of seasonal employees
  • Previous experience as a supervisor, auditor and/or trainer preferred. 
  • One year of experience as a Reservation Specialist a plus
  • Knowledge of Sirius, V1 and InContact Agent and Supervisor systems a plus
  • Excellent Outlook, Word, and Excel software skills required
  • Ability to adapt to a rapidly changing work environment, and take initiative in solving problems
  • Able to be flexible in regard to scheduling and added job responsibilities

Offers of employment may be contingent upon successful completion of a background investigation. Less

Food & Beverage

Openings in the following areas: Cook, Station Attendant, Prep Cook More

If you are interested in one of these positions, we are interested in seeing your application.

English communication skills are a MUST. Be specific in your "Cover Letter" comments regarding your qualifications and experience that make you a candidate for consideration.

NOTE: a "free meal" is part of the deal with each shift worked over 5 hours, in Food Service jobs.

Requirements

 Work duties vary based upon specific job. Superior customer service, or cooking are the principal skills for these various positions, in some cases, requiring previous experience.

For all of these jobs, a positive attitude, quick learning skills, and the willingness to be a team player and perform "other duties as assigned" will be essential.

Offers of employment may be contingent upon successful completion of a background investigation. Less

Guest Services

Primary role is to provide excellent customer service to all guests visiting Big Bear Mountain Resorts.   More

Providing customers knowledge about all the products that the Resort has to offer through positive guest interactions.

This position is a flexible position that works throughout the Guest Service team in both Sales and Guest Experience positions.

Flexible work schedule, various hours/days, including nights, and weekends. Have fun while working with a fantastic team of energetic individuals.

Requirements

The successful candidate will possess the following traits and abilities:

  • Excellent customer service and communication skills
  • Ability to read and comprehend instructions
  • Able to exhibit sound judgement
  • Able to work weekdays, weekends and holidays
  • Ability to work independently or as part of a team
  • Ability to interact comfortably, enthusiastically and professionally while advising customers on specific products and area knowledge

 

Offers of employment may be contingent upon successful completion of a background investigation and a pre-employment physical screening.

 

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Lift Operations

Coordinates lift lines and checks tickets.  More

Provides courteous, orderly and efficient ticket checking, while maintaining line control and lift efficiency.

Requirements

The successful candidate will possess the following traits and abilities:

  • At least sixteen (16) years old
  • Good customer service and communication skills
  • High school diploma or general education degree (GED)
  • Ability to read and comprehend instructions
  • Ability to write routine reports and correspondence
  • Able to exhibit sound judgement

  

Offers of employment may be contingent upon successful completion of a background investigation and a pre-employment physical screening.

 

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Assists guests on and off both fixed and detachable chairlifts. More

Assumes responsibility of an assigned chairlift to provide orderly and efficient transportation of guests via aerial and surface lift facilities.

The operator shall be trained and experienced in normal operational and emergency procedures.

Requirements

The successful candidate will possess the following traits and abilities:

  • At least eighteen (18) years old
  • Good customer service and communication skills
  • High school diploma or general education degree (GED)
  • Ability to read and comprehend instructions
  • Ability to write routine reports and correspondence
  • Able to exhibit sound judgement
  • Able to work flexible schedules, including weekends and holidays

Offers of employment may be contingent upon successful completion of a background investigation and a pre-employment physical screening.

 

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Race Team

The Snow Summit Race Team is looking for an experienced Head Coach! More

Responsible for directing and supporting the Race Team in order that each athlete has fun reaching his/her full potential in all aspects of alpine racing, including

education, training, preparation, and competion. 

 

Requirements

 

The successful candidate will possess the following traits and abilities:

  • Must be at least 21 years of age and have a high school diploma or general education degree (GED)
  • Current CPR and First Aid certifications
  • A current USSA member, with five years of verifiable coaching experience, and a USSA Coaches Certification-Level 200, or a PSIA Certification-Level 3, or equivalent International Certification
  • Have a valid California driver’s license with an acceptable driving record and pass a background check
  • A talented communicator and gifted leader having a calm and collective demeanor, especially during challenging operations
  • Ability to operate equipment as needed
  • Capacity to read, write, understand, and comply with documents such as safety rules and procedure manuals
  • Be able to work flexible schedules, including second shift and holiday

       

NOTE: this position is based at the resort, in Big Bear Lake, due to the operational nature of the work. 

Offers of employment may be contingent upon successful completion of a background investigation and a pre-employment physical screening.

 

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Rental & Demo Shops

Creates and delivers an extraordinary equipment rental experience for our guests in a fast-paced and FUN environment. More

Assists guests with all aspects of the rental process by setting ski/snowboard binding adjustments, performing ski/snowboard maintenance and providing resort information to our guests.

Night shifts available.

Requirements

The successful candidate will possess the following traits and abilities:

  • At least sixteen (16) years old
  • Must have prior experience 
  • Experience performing maintenance and repairs on equipment
  • Excellent customer service and communication skills
  • Ability to read and comprehend instructions
  • Able to exhibit sound judgement
  • Able to work weekdays, weekends and holidays

  

Offers of employment may be contingent upon successful completion of a background investigation and a pre-employment physical screening.

 

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Creates and delivers an extraordinary equipment rental experience for our guests in a fast-paced and FUN environment. More

Assists guests with all aspects of rental process and ski check operation.

Rental functions will include: providing information, up-selling items, issuing rental equipment, fitting boots and bindings. Performing simple maintenance on rental equipment.

Night shifts available.

Requirements

The successful candidate will possess the following traits and abilities:

  • At least sixteen (16) years old
  • Excellent customer service and communication skills
  • Ability to read and comprehend instructions
  • Able to exhibit sound judgement
  • Able to work weekdays, weekends and holidays

 

Offers of employment may be contingent upon successful completion of a background investigation and a pre-employment physical screening.

 

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Creates and delivers an extraordinary equipment rental experience for our guests in a fast-paced and FUN environment. More

Responsible for providing support and training to departmental staff and assisting guests with all aspects of the equipment rental process that includes providing information on all available products, as well as performing maintenance to equipment.

Requirements

The successful candidate will possess the following traits and abilities:

  • At least sixteen (18) years old
  • Ability to manage staff
  • Must have prior experience
  • Experience performing maintenance to equiptment
  • Excellent customer service and communication skills
  • Ability to read and comprehend instructions
  • Able to exhibit sound judgement
  • Able to work weekdays, weekends and holidays

 

NOTE: this position is based at the resort, in Big Bear Lake, due to the operational nature of the work. 

Offers of employment may be contingent upon successful completion of a background investigation and a pre-employment physical screening.

 

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Ticket Sales

Delivers fast, accurate, and friendly ticket sales transactions. More

Cashiers are an integral part of creating sincere connections with our guests.

Ensures that each guest receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every guest, maintaining outstanding standards, solid product knowledge and all other aspects of guest service.

 NOTE: This position will have openings at both Bear Mountain and Snow Summit. Please note your preferred location on your application.

Requirements

The successful candidate will possess the following traits and abilities:

  • At least sixteen (16) years old
  • Good customer service and communication skills
  • Ability to read and comprehend instructions
  • Able to exhibit sound judgement
  • Able to work weekdays, weekends and holidays
  • Ability to work well under pressure and maintain accuracy
  • Ability to interact comfortably, enthusiastically and professionally while advising customers on specific products and area knowledge

 

Offers of employment may be contingent upon successful completion of a background investigation and a pre-employment physical screening.

 

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